Knowledge Base
Guides and answers for getting the most out of your services.
Understanding Breaking, Featured, and Trending Flags
Three ways to give an article extra visibility on your homepage.
What Is Epaper and How Does It Work
A digital, page-by-page replica of your print edition, delivered through your News site.
Setting Up Your Organization Profile
Logo, mission statement, contact details, and social links — the fields that shape your public-facing identity.
Managing Epaper Reader Access
Decide whether editions are free to browse or require a reader account.
Creating a New Epaper Edition
Set up a new issue before uploading its pages.
Building Your Photo Gallery
Showcase your work visually with organized photo albums.
Getting Started with the News Platform
Your first steps after your News site is provisioned — categories, your first post, and your team.
The Niviyo Partner Program: Which Partnership Fits You?
Three ways to work with Niviyo — set up sites, refer customers, or resell under your own brand — and how to apply.
Creating and Managing Events
List upcoming activities, drives, and programs for your community.
Getting Started with the NGO Platform
A quick tour of your NGO site after it's provisioned — what's set up for you and what to do first.
Submitting an Article for Editorial Review
How to write, save, and send a story to your editor.
Custom Domain Setup for Your NGO Site
Point your own domain (e.g. www.yourngo.org) at your NiViYo-hosted site.