Knowledge Base
Guides and answers for getting the most out of your services.
Getting Started with the NGO Platform
A quick tour of your NGO site after it's provisioned — what's set up for you and what to do first.
Tracking Achievements and Milestones
Highlight the impact and recognition your organization has earned.
Custom Domain Setup for Your NGO Site
Point your own domain (e.g. www.yourngo.org) at your NiViYo-hosted site.
Publishing Press Releases
Announce news and updates from your organization to the public.
Understanding Your Plan's Entitlements
What "limits" actually control on your subscription, and what happens if you approach them.
Reporter Portal: Tips for Faster Approvals
A few habits that make your editor's job easier — and your articles get published faster.
Submitting an Article for Editorial Review
How to write, save, and send a story to your editor.
Creating a New Epaper Edition
Set up a new issue before uploading its pages.
Building Your Photo Gallery
Showcase your work visually with organized photo albums.
The Niviyo Partner Program: Which Partnership Fits You?
Three ways to work with Niviyo — set up sites, refer customers, or resell under your own brand — and how to apply.
Paying Your Invoices
Ways to pay, where to download your invoice, and what happens after you pay.
Building Your Reporter Profile and Byline
Add a bio, photo, and social links so readers know who's behind your stories.