Frequently Asked Questions

Most NGOs go live within 2-3 business days. We set up the portal on your own domain, configure your membership plans, payment options, and branding, then hand over the admin panel with a guided walkthrough.

Plans start at 100 members and scale to unlimited. When you approach your limit, the admin panel notifies you and you can upgrade instantly. Existing member data, ID cards, and payment records carry over without any migration.

Yes. All member records and payment data are encrypted in transit and stored on secured servers. Online donations are processed through PCI-compliant gateways, and role-based access controls what your committee admins and users can see.

Absolutely. Automatic ID card generation and joining letters use your logo, colors, and signatory details. You can customize card templates per committee or morcha/wing, and members download their cards directly from the user panel.

Yes. Members can pay membership fees, donations, and crowdfunding contributions online, while admins record cash or cheque payments as offline entries. All transactions appear in unified payment and donation collection reports.

Every plan includes access to our ticketing system from your admin panel. Raise a ticket for setup, payments, or report issues and our team responds within one business day, with priority handling for payment-related problems.

No. Every News Portal plan includes a free domain, hosting, and SSL certificate, plus 50GB bandwidth. We handle the full technical setup so your newsroom can start publishing within days of signup.

Add unlimited reporters, issue automatic ID cards and joining letters, and record their payments in the reporter payment module. Reporters get their own logins to upload text and video news, even from mobile.

Yes. The platform supports multi-language news publishing with unlimited categories. You can run separate language sections on the same portal, each with its own breaking news slider, ad boxes, and SEO-friendly URLs.

Connect your YouTube channel once and the portal auto-fetches new videos as posts. You can also embed a live TV stream from YouTube on your homepage, alongside live cricket scores, weather updates, and live FM.

Yes. Built-in news copyright protection blocks text copying on your articles. Combined with the page view counter and Google Analytics integration, you keep control of your content while tracking exactly how readers engage with it.

A full e-paper module is included with your News Portal at no extra cost. Upload your daily edition as a PDF and readers browse it date-wise alongside your regular news, horoscope, and category pages.

Simply upload your newspaper PDF from the admin panel. The system auto-converts it into an interactive flipbook, files it in the date-wise archive, and publishes it to readers immediately — no design or technical work needed.

Yes. The flipbook viewer lets readers zoom into pages, clip specific articles, and share them on social media or messaging apps. Every shared clip links back to your e-paper, driving new readers to your edition.

Yes. Built-in subscription and paywall support lets you sell daily, monthly, or yearly access. You decide which editions are free and which sit behind the paywall, and subscriber payments are collected online automatically.

Yes. The mobile-friendly reader adapts the flipbook to any screen size with smooth pinch-to-zoom and page swiping. Most publishers find the majority of their readers access editions from smartphones without any separate app.

Every uploaded edition is stored in a date-wise archive with full search. Readers pick any past date from the calendar or search across editions, making your complete back catalogue permanently accessible.

Yes. Custom branding covers your masthead, logo, colors, and reader interface, so the digital edition feels like a natural extension of your print newspaper. Our support team assists with the initial branding setup at no charge.

The plugin supports WordPress 5.8 and above, including the latest release, and works with standard themes and popular page builders. It is tested against each new WordPress version before we ship updates.

Unlimited. Every license tier allows unlimited RSS feed sources per site; the tiers differ only in how many websites you can activate — 1, 5, or unlimited. Each feed gets its own schedule, filters, and content template.

Use keyword and category filters to import only matching items, and built-in duplicate detection automatically skips articles already on your site. You can also route imports to draft status for manual review before publishing.

Yes. The plugin auto-fetches the featured image from each feed item or article page and sets it on the WordPress post. If no image is found, you can define a fallback image per feed.

Yes. Content templates let you restructure each post with custom intros, source attribution, and fields, while the content spinning option rewrites text for uniqueness. Both are configured per feed, so different sources can behave differently.

Yes. Deactivate the plugin license on the old site from your account dashboard and activate it on the new one. The 5-site and unlimited licenses make this even simpler for agencies managing multiple client sites.

Niviyo Social Post shares published WordPress posts to Facebook, X/Twitter, LinkedIn, Instagram, and Telegram. You connect each account once, then choose per post or per category which networks receive the share.

Yes. It works with WordPress 5.8+, any standard theme, and common SEO and caching plugins. Sharing hooks into the native publish action, so it also works with posts created by other plugins or the REST API.

Features are identical across tiers; licenses differ only in activations — 1 website, 5 websites, or unlimited. All connected social accounts, templates, and the scheduling queue are available on every tier.

Yes. Custom post templates let you set different text, hashtags, and mentions per network — for example, short copy with hashtags for X and longer summaries for LinkedIn. Hashtag and mention automation fills these in dynamically.

Instead of blasting every post instantly, the queue spaces shares across your chosen time slots and networks. Evergreen re-sharing then recycles your best older content on a schedule you control, keeping profiles active without manual effort.

Yes. The plugin uses official OAuth connections for each network, so your passwords are never stored. Access tokens are saved encrypted in your own WordPress database, and you can revoke any connection from the settings page anytime.