Knowledge Base
Guides and answers for getting the most out of your services.
Writing and Formatting Your First Article
Title, summary, body, and images — the anatomy of a well-formed news post.
Understanding Your Plan's Entitlements
What "limits" actually control on your subscription, and what happens if you approach them.
Setting Up Your Organization Profile
Logo, mission statement, contact details, and social links — the fields that shape your public-facing identity.
Getting Started with the News Platform
Your first steps after your News site is provisioned — categories, your first post, and your team.
Publishing Press Releases
Announce news and updates from your organization to the public.
Creating and Managing Events
List upcoming activities, drives, and programs for your community.
Creating a New Epaper Edition
Set up a new issue before uploading its pages.
Scheduling Articles for Future Publication
Write now, publish later — queue up content for exactly when you want it live.
Getting Started with the NGO Platform
A quick tour of your NGO site after it's provisioned — what's set up for you and what to do first.
Getting Started as a Reporter
Your reporter account, the submission workflow, and what happens after you submit.
Upgrading or Changing Your Plan
Move to a bigger or smaller plan any time — you only pay the difference for the time left.
Keeping Your Account Secure
Simple steps to protect your account: a strong password, two-factor authentication and checking your login history.