Knowledge Base
Guides and answers for getting the most out of your services.
Building Your Reporter Profile and Byline
Add a bio, photo, and social links so readers know who's behind your stories.
The Niviyo Partner Program: Which Partnership Fits You?
Three ways to work with Niviyo — set up sites, refer customers, or resell under your own brand — and how to apply.
Your Organization Details, GSTIN and Contacts
Keep your organization's name, address and GSTIN correct so every invoice is right — and add contacts who should hear from us.
Domains: Using Your Own Domain or Registering a New One
Start on a free address, use a domain you already own, or register a new one — here's how each works.
Reporter Portal: Tips for Faster Approvals
A few habits that make your editor's job easier — and your articles get published faster.
Renewals, Grace Period and Suspension
What happens when your plan period ends, how long you have to pay, and how to avoid interruptions.
Managing Members and Volunteers
Add, organize, and showcase the people behind your organization.
Inviting Team Members and Assigning Roles
Give colleagues the right level of access — from full admin to content-only editing.
Adding Clippings and Cuttings for Readers
Let readers save and share individual articles straight out of a scanned page.
Ordering a Service and Choosing a Plan
How to pick a plan, choose your site address, apply a coupon and check out.
Becoming a Reseller Partner
Run NGO websites for your own clients, under your own brand, at a wholesale price per site.
Custom Domain Setup for Your NGO Site
Point your own domain (e.g. www.yourngo.org) at your NiViYo-hosted site.